> ## Documentation Index
> Fetch the complete documentation index at: https://portaldocs.peartelco.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard

> A live snapshot of your phone system: queues, calls, and activity at a glance

## Overview

The Dashboard is the first thing you see when you log in. It shows you what is happening on your phone system right now. You can see who is waiting in a queue, how many calls have come in today, and whether your incoming call routing is set correctly.

The Dashboard is made up of cards. Each card shows a different part of your phone system:

| Card                          | What it shows                                                  |
| ----------------------------- | -------------------------------------------------------------- |
| **Queue Status**              | Callers currently waiting in a queue                           |
| **Active Calls**              | Calls in progress right now                                    |
| **Abandoned Follow-up**       | Calls where the caller hung up before being answered           |
| **Total Calls**               | Today's call count split into incoming, outgoing, and internal |
| **Queue Calls**               | Today's calls that came through a queue                        |
| **Inbound Calls Destination** | Your current call routing mode and phone codes                 |
| **Top Extensions**            | Which extensions have taken the most calls today               |
| **Recent Calls**              | The last 10 calls on your system today                         |

## Switching sites

If your organisation has more than one site, a **site selector** appears in the top right of the Dashboard. Click it to switch between sites. All cards will update to show data for the site you choose.

## In this section

* [Queue Status](/dashboard/queue-status)
* [Active Calls](/dashboard/active-calls)
* [Abandoned Follow-up](/dashboard/abandoned-followup)
* [Total Calls](/dashboard/total-calls)
* [Queue Calls](/dashboard/queue-calls)
* [Inbound Calls Destination](/dashboard/inbound-calls-destination)
* [Top Extensions](/dashboard/top-extensions)
* [Recent Calls](/dashboard/recent-calls)