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Overview

Your phone’s Directory holds your contacts, so you can dial people by name instead of remembering numbers. Contacts saved on the phone also make your caller ID smarter. When a saved contact rings you, their name appears on screen instead of just a number.

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Browsing and calling contacts

  1. On the idle screen, press the Directory soft key.
  2. Select All Contacts (or a group).
  3. Scroll with the ↑ ↓ navigation keys to find the person.
  4. Press the Send soft key to call them.

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Searching

  1. In the Directory, press the Search soft key.
  2. Type the name using the dial pad. Matches appear as you type.
  3. Highlight the person and press Send.

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Adding a contact

  1. Press the Directory soft key and select All Contacts.
  2. Press the Add soft key.
  3. Enter the Name and Number (you can add office, mobile, and other numbers).
  4. Press the Save soft key.

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Adding from your call history

  1. Open History and highlight the entry.
  2. Press the Option soft key and choose Add to Contacts.
  3. Add a name, then press Save.
Just finished a call with someone you’ll speak to again? Add them from History straight away. The number is already there, so you only need to type the name.

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Your colleagues

You don’t need to add colleagues manually. You can see every extension and who’s on the phone in real time from the Pear Portal:

Extensions

View all extensions and their live status in the Pear Portal.

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Frequently asked questions

Are my contacts shared with my colleagues? Contacts you add on your handset are stored on your phone only. If your organisation would like a shared company directory on everyone’s phones, contact support and we can set one up centrally. How many contacts can I store? Up to 1,000, more than enough for the numbers you actually call. Can I block a number? The best place to block unwanted callers is the Pear Portal. See Number Blocking. Blocks made there apply to your whole system, not just your handset.