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Overview

Patients are entitled to a plain answer to “what happens to this recording?”. This sheet gives them one, on a single page, in everyday language. Print it and keep copies at reception or in the consulting room, hand one to a patient who asks, or attach it to your practice’s privacy information.

Download the patient information sheet (PDF)

One A4 page. It has a space at the top for your practice’s name and a space at the bottom for a contact number. Write them in, or open the PDF and add them before printing.
The sheet is written to match how Aria Scribe actually works. If your practice has its own privacy wording, the text below is free to copy and adapt. Keep the parts about consent, Australian storage and clinician review as they are, because those are the facts a patient most needs.

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What the sheet says

Why we record With your permission, your clinician records the conversation during your consultation. A written note is then made from the recording. This lets your clinician give you their full attention instead of typing while you talk, and it makes the note more complete. What is recorded Only the sound of the consultation. No video is recorded, and nothing is recorded before your clinician has asked you and you have agreed. You decide. You can say no to being recorded, and you can ask for the recording to stop at any time. Your care will be exactly the same either way. What happens to the recording
  • A computer program turns the recording into text and writes a draft note.
  • Your clinician reads the draft, corrects anything that is wrong, and only then adds it to your medical record. No note goes into your record without a person checking it first.
  • The recording itself is deleted a short time after the note is finished. The written note stays in your medical record, as notes always have.
Where your information is kept The recording, the text and the draft note are stored and processed in secure data centres in Australia. Nothing is sent or stored overseas. Who can hear the recording
  • The clinician who saw you.
  • Another clinician at this practice only if your clinician shares it with them, for example someone covering while they are away.
  • Nobody else. The recording is not shared outside the practice, and it is not used to train or improve any product.
Your rights
  • To decline recording, before or during the consultation.
  • To ask for the recording to be deleted.
  • To ask to see the note made from it, as with any part of your record.
Questions? Ask your clinician or our reception team.

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Using it in the consultation

The sheet is not a consent form, and it does not replace asking. Your clinician still confirms the patient’s consent in the Before you record window each time. What the sheet does is make the conversation shorter: a patient who has read it knows what they are agreeing to. See Consent and privacy.