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Overview

The Scribe page is one list. It shows every consult, dictation and phone call you have recorded that still needs something done to it, newest first. When a consult’s note is finalised, the consult drops off the list, so the list only ever shows what is still waiting on you. Finished work is not gone. Search for it and it comes back, and each item opens the note it produced.
Scribe list showing dictations, in-room and on-screen consults with their length, who recorded them, a Ready to write up or Needs your review status, and Write it up, Open the note and more actions buttons

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The record bar

At the top of the page is Record a consult, with a microphone chooser and two buttons: Record this consult and Video consult. The same buttons, plus Dictate, sit in the top bar of every page, so you can start a recording from anywhere in the portal. Underneath, if your phone system has dictation set up, a line tells you the code to dial from your handset, for example “Dictating from your handset? Dial *36 to start a new one.” Recording is covered on Recording a consult and Dictation.

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Filtering and searching

A row of chips narrows the list by how the recording was made: All, In room, Video, Dictation and Phone. The chip you pick is kept in the page address, so a bookmark or a refresh brings you back to the same view. The search box to the right searches everything, including work that has already been finished. Type a consult name, a patient’s name if you used one, or a word from the title.

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Reading a row

A small tick box appears at the left of dictation rows that are ready to write up, so you can write several up at once. See Dictation.

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What the statuses mean

Under the status, a row may also say Consent needed. That means nobody has yet confirmed that everyone in the recording agreed to it. The note will ask you when you open it. See Consent and privacy.

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What the buttons on a row do

  • Write it up: opens the prompt chooser and asks Aria to draft a document. Shown when a recording has a transcript and no note yet.
  • Open the note: opens the note Aria has already drafted, or the finalised note.
  • Listen: on dictation rows, plays the audio in place. Click again to pause.
  • ⋯ (more actions): on a row that already has a note, opens a short menu with two more options:
    • Write another: drafts a second document from the same recording, so a file note and a letter can both come from one consult.
    • Share: gives a colleague access to this consult. Only shown on consults you recorded. See Sharing consults.
Scribe list rows with the more actions menu open, showing Write another and Share
Clicking anywhere on a row opens its note, or starts the write-up if there is none yet. A row with nothing to open, such as one still transcribing, does not respond to a click.

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Who can see my consults

The Who can see my consults button at the top right opens your sharing page: everyone you have given access to, and a way to take it back. See Sharing consults.

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Refresh and Export

Refresh reloads the list. It is rarely needed, because the list updates itself as recordings finish transcribing. Export downloads the visible rows as a file. Consult names are deliberately left out of the export, so patient names stay inside the portal.

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Frequently asked questions

A consult I finalised has disappeared. Where is it? It is finished, so it left the list. Type part of its name into the search box and it comes back. Clicking it opens the note. Why is a row showing “Consent needed” when I confirmed consent before recording? That only happens for consults recorded before consent-at-the-start was introduced, or for phone calls on a phone system that has not been confirmed as playing a recording announcement. Open the note and confirm consent there. It takes one click. Can I see a colleague’s consults? Only ones they have shared with you, or that a practice manager has handed to you. They appear in your list with their name in Recorded by.