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Pear Portal

Getting Started

Welcome to Pear Portal
Logging In

My Extension

My Extension
Setting Your Status
Dialling from the Portal
Managing Your Queue Memberships

Extensions & Queues

Extensions
Queues

Call Flow & Routing

Call Flow & Routing
Calendar & Scheduling
Number Blocking
System Recordings

Reporting

Call History
Call Recordings
Call Analytics
Queue Reports

Messaging

Announcements
SMS Messaging

Account

Account Settings

My Extension

Managing Your Queue Memberships

How to join, leave, and pause yourself in call queues

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Dialling from the Portal Extensions

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