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Documentation Index

Fetch the complete documentation index at: https://portaldocs.peartelco.app/llms.txt

Use this file to discover all available pages before exploring further.

Total Calls card

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Overview

The Total Calls card shows a quick count of all calls handled by your phone system for the time period you choose. It splits them into three groups.

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What you’ll see

CategoryWhat it includes
IncomingCalls that came in from outside your organisation
OutgoingCalls made by your extensions to external numbers
InternalCalls between extensions within your system
The large number at the top shows the combined total for the selected period.

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Changing the time period

Click the ⋯ menu in the card header to change the period:
  • Today: calls so far today (default)
  • Yesterday: the full previous day
  • This Week: Monday to today
  • Last Week: the full previous week
The period label in the card header updates to show what you have selected.

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Refreshing the data

Click the refresh icon in the card header to update the counts.