Documentation Index
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Pear Portal home page

Support

Pear Portal

Getting Started

Pear Portal User Guide
Logging In

Dashboard

Dashboard
Queue Status
Active Calls
Abandoned Follow-up
Total Calls
Queue Calls
Inbound Calls Destination
Top Extensions
Recent Calls

My Extension

My Extension
Setting Your Status
Dialling from the Portal
Managing Your Queue Memberships

Extensions & Queues

Extensions
Queues

Call Flow & Routing

Inbound Call Routing
Number Blocking
Calendar & Scheduling
System Recordings

Reporting

Call History
Call Recordings
Call Analytics
Queue Reports

Messaging

Announcements
SMS Messaging

Fax

Fax Mailbox
Sending a Fax
Fax Settings

Account

Account Settings

Permissions & Roles

Permissions & Roles

Support

Support

Feedback

Feedback

Reporting

Call Analytics

See how many calls you’re getting and how well they’re being answered

This page is coming soon.

Call Recordings Queue Reports

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