Documentation Index
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Pear Portal home page

Support

Pear Portal

Getting Started

Pear Portal User Guide
Logging In
What's New
Two-Factor Authentication

Dashboard

Dashboard
Queue Status
Active Calls
Abandoned Calls
Total Calls
Queue Calls
Inbound Calls Destination
Top Extensions
Recent Calls

My Extension

My Extension
Setting Your Status
Dialling from the Portal
Managing Your Queue Memberships

Extensions & Queues

Extensions
Queues

Call Flow & Routing

What Happens When Someone Calls
Inbound Call Routing
Number Blocking
Calendar & Scheduling
System Recordings

Reporting

Reporting Overview
Call History
Call Recordings
Call Analytics
Queue Reports

Messaging

Announcements
SMS Messaging

Fax

Fax Mailbox
Aria X-Fax Intelligence
Filing a Fax to Best Practice
Sending a Fax
Fax Settings

Account

Account Settings
Two-Factor Authentication

Permissions & Roles

Permissions & Roles

Support

Support

Feedback

Feedback

Reporting

Call Analytics

See how many calls you’re getting and how well they’re being answered

This page is coming soon.

Call Recordings

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