Documentation Index
Fetch the complete documentation index at: https://portaldocs.peartelco.app/llms.txt
Use this file to discover all available pages before exploring further.
Overview
The Top Extensions card lists the extensions on your system in order of how many incoming calls they have taken. It is a quick way to see who is the busiest and how calls are spread across your team.What you’ll see
Each row in the table shows one extension:| Column | What it means |
|---|---|
| Extension | The extension number and name |
| Calls | Number of calls handled in the period |
| Total | Total talk time across all calls |
| Avg | Average call length |
| % | This extension’s share of all calls taken |
Changing the time period
Click the ⋯ menu in the card header to change the period:- Today: calls so far today (default)
- Yesterday: the full previous day
- This Week: Monday to today
- Last Week: the full previous week